Jira Service Management

{"xsrfToken":"b462d913c390725c56eb4a62b3324a96209b0cbf_lout","branding":{"id":"7","key":"scsc","name":"Sequentum Cloud","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0f112e","headerLinkHoverBGColor":"#0f112e","headerBadgeColor":"#0f112e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/938490aa-a8f4-4f8d-99e3-01cb67b22514/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MWViMmMyOS0wY2I4LTQxNTktYTU0MS0yMjE0NWUzNGI0MDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkzODQ5MGFhLWE4ZjQtNGY4ZC05OWUzLTAxY2I2N2IyMjUxNCI6WyJyZWFkIl19LCJleHAiOjE3MzIxODA2ODMsIm5iZiI6MTczMjE4MDA4M30.cyJDsG_8ZHL9rWV-PuUu91jemfTR1pZrIlX-0bf8ics&client=51eb2c29-0cb8-4159-a541-22145e34b400&mode=fit","logoId":"938490aa-a8f4-4f8d-99e3-01cb67b22514","isLogoAvailable":true,"helpCenterTitle":"Sequentum Support Center","sharedPortalName":"Sequentum","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Sequentum Support Center","sharedPortalName":"Sequentum","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/274f5a95-cfd7-4094-ad39-ce8dd0eb76e0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MWViMmMyOS0wY2I4LTQxNTktYTU0MS0yMjE0NWUzNGI0MDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI3NGY1YTk1LWNmZDctNDA5NC1hZDM5LWNlOGRkMGViNzZlMCI6WyJyZWFkIl19LCJleHAiOjE3MzIxODA2ODMsIm5iZiI6MTczMjE4MDA4M30.MpJ_4K6MEV-eTw5i7rSfsZ8XvtIHfHCaP3EcoWzjuP8&client=51eb2c29-0cb8-4159-a541-22145e34b400&height=300&mode=fit","bannerMediaApiFileId":"274f5a95-cfd7-4094-ad39-ce8dd0eb76e0","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"7","key":"scsc","projectId":10035,"serviceDeskId":7,"name":"Sequentum Cloud","description":"Welcome! You can raise a request for Sequentum Cloud Support Center using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"40","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10536,"iconUrl":"https://sequentum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[10],"key":""},{"id":"42","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://sequentum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[10],"key":""},{"id":"41","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://sequentum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[10],"key":""},{"id":"44","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://sequentum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[10],"key":""},{"id":"45","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10535,"iconUrl":"https://sequentum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[10],"key":""},{"id":"46","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10539,"iconUrl":"https://sequentum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[10],"key":""},{"id":"39","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://sequentum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[10],"key":""},{"id":"43","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://sequentum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":10,"name":"General"}],"orderMapping":{"10":[39,40,41,42,44,45,46]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fb70ef7b-2a92-3fbb-adcc-604a2baf1b3d","appLinkName":"","appLinkUrl":"","spaceKey":"SCSC","spaceName":"Sequentum Cloud Support Center","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SCQ","serviceDeskId":7,"kbLinkDomainURLs":["https://sequentum.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SCQ","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MWViMmMyOS0wY2I4LTQxNTktYTU0MS0yMjE0NWUzNGI0MDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODEyODMsIm5iZiI6MTczMjE4MDA4M30.rCtcjQgkv9qKF1F36LYgUPeFUahwinmBGrmAw6E-Sio","targetCollection":"upload-project-10035","endpointUrl":"https://api.media.atlassian.com","clientId":"51eb2c29-0cb8-4159-a541-22145e34b400","tokenDurationInMins":20}},"sharedPortal":{"name":"Sequentum","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://sequentum.atlassian.net/wiki","kbLinkDomainURLs":["https://sequentum.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sequentum","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b462d913c390725c56eb4a62b3324a96209b0cbf_lout","baseUrl":"https://sequentum.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sequentum.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"51eb2c29-0cb8-4159-a541-22145e34b400","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0d0e32942c94454ba7afe3e39ef7ada9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}